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-Compatible IllumiDEL Mount
Install it once. Supported for life.
Everything you need to stay in control—instantly.
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Response within 24 business hours
Tutorials
-how videos
Learn. Set up.-how videos
Master.
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Quick start Guide
Setting Up Your PLTFRM System for the First Time
Connect your control box and complete your initial setup in less than 10 minutes.
Watch the video →
Time Schedules
Set up custom automations and schedules
Schedule your lights to turn on and off automatically based on sunrise and sunset.
Watch the video →
WiFi
Connect your system to the Wi-Fi network
Step-by-step guide to connecting your PLTFRM box and enabling remote control.
Watch the video →
Contact Us
Contact
or our team ```
We respond to all messages within 24 business hours.
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or our team ```
Phone
(514) 900-4018
Available Mon–Fri, 8 a.m.–5 p.m.
Email
info@illumidel.com
Response within 24 hours
Address
884 Jean-Neveu, Longueuil, QC J4G 2M1
Headquarters
Hours of Operation
Monday — Friday8:00 a.m. — 5:00 p.m.
SaturdayClosed
SundayClosed
Documentation
Guides andresource
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Pixel Track Installation Guide
Complete installation and wiring instructions for the Pixel Track 2, 4, and 8 systems.
Download PDF
PLTFRM User Manual
Complete Guide to the Mobile App — Zones, Scenes, Automations, and Advanced Settings.
Download PDF
Product Data Sheets
Detailed technical specifications for all IllumiDEL products—CRI, power, IP rating, dimensions.
Download PDF
Warranty Policy
Full terms and conditions of the IllumiDEL 5-year warranty and claims procedure.
Download PDF
Troubleshooting Guide
Solutions to the most common issues — connection, brightness, the app, and system reset.
Download PDF
2026 Product Catalog
Complete catalog of all IllumiDEL products, including prices, specifications, and high-resolution photos.
Download PDF