Frequently Asked Questions
Questions?
We have the answers.
The most common questions we get about continuous lighting, installation, controllers, and applications.
The Product
What is continuous lighting?
The IllumiDEL system is installed just once and blends seamlessly into your home's architecture. During the day, it's almost invisible; at night, it brings your facade to life with colors, patterns, and effects—all controlled from your phone.
Why choose IllumiDEL permanent lighting?
Because it's more than just lights—it's a real improvement to your home.
- Always ready —install it once, and enjoy it all year round.
- Designed for our climate —rain, wind, or snow, it holds up well.
- Just like you —an endless variety of colors and patterns, or create your own.
- Peace of mind —schedule and automate your lighting to make it look like someone is home, even when you're away.
- Energy-efficient — shines brightly without driving up your bill.
- Timeless style —a discreet system that showcases your home in every season.
Do IllumiDEL lights add value to my home?
Yes. Permanent lighting sets your home apart in terms of both style and functionality. Prospective buyers will see it as a smart and practical upgrade that saves them time and effort. It’s an investment that enhances your home’s curb appeal today and its value tomorrow.
What sets IllumiDEL apart?
Every home is unique. That’s why our systems are built with high-quality components and aluminum profiles from trusted local partners. With a 12-year warranty on pixels and controllers, you’re investing in lighting designed to last as long as your home.
Our simple app, our discreet yet powerful pixels and strips, and our custom designs highlight the architecture of your space. And unlike others, IllumiDEL isn’t limited to holiday decorations: our complete line of LED strips lights up your home all year round, in a style that suits you.
How many colors are available?
The possibilities are endless. From subtle warm whites to millions of vibrant colors, IllumiDEL gives you total creative control to tailor the lighting to any mood, season, or occasion.
Design and Installation
How much does it cost?
Every project is unique: the price depends on the size of your home and the design you want. That’s why we offer free, no-obligation quotes. In many cases, we can even take measurements remotely and provide you with a quote quickly. Find an installer near you.
How long does the installation take?
Most residential installations are completed in a single day. Larger or more complex projects may take a little longer, but our certified installers work efficiently and with precision.
Where are you setting up shop?
IllumiDEL has a network of more than 500 certified integrators in Canada, the United States, and Europe. No matter where you are, a professional near you can handle your project. Find an integrator.
Can I install them myself?
Yes. For DIY enthusiasts, IllumiDEL offers ready-to-use kits in its online store: IllumiDEL Shop — Pixel Kits. You’ll get the same high-quality components used in our professional installations. You can also order individual items and customize your setup.
Technique and Application
What is the IllumiDEL control box used for?
The control box is the nerve center that powers and manages your entire lighting system. It connects your lights to smart controls and lets you adjust colors, brightness, patterns, and schedules directly from the app. Designed for reliability and durability, it keeps your system running year after year—in the cloud or on-premises, whichever you prefer.
Are the lights weather-resistant?
Yes. IllumiDEL lights are designed for the Canadian climate. Thanks to their IP67 rating, they can withstand heavy rain, snow, and the harshest seasonal conditions.
How long do they last?
Our LED technology is rated for 50,000 hours of use—approximately 20 years of daily lighting. Our COB products are rated for 35,000 hours, which translates to many years of reliable performance. With our 12-year warranty on pixels and controllers, you can count on IllumiDEL for the long term.
How much does it cost to use?
Much less than you might think. Our systems are extremely efficient: using them every night typically costs just a few dollars a month.
They use less energy than a standard recessed light. A typical recessed light uses about 100 watts; an IllumiDEL light uses a maximum of 1.33 watts in cool white at full brightness. In color, it’s even less—about 0.6 watts per light at high brightness. For a standard home with about 112 lights over 75 linear feet, set to cool white at maximum brightness, the total power consumption is about 150 watts —less than two traditional recessed lights.
How can I tell if my Wi-Fi is compatible?
The controller operates on the 2.4 GHz Wi-Fi band, like most home automation devices. It requires little bandwidth, and the 2.4 GHz band has a longer range. Most modern routers support both the 2.4 GHz and 5 GHz bands—in the vast majority of cases, your system will connect without any problems. A video tutorial walks you through each step.
Is the IllumiDEL controller compatible with other products?
Yes. The controller integrates with several popular platforms: Control4 (native integration), Alexa, xLights, and LedFx. This allows you to integrate your lighting into a broader home automation ecosystem. Learn more about Control4 integration.
Can't find it?
Our team will be happy to help you.
Email or call us—we'll get back to you within 24 business hours, Monday through Friday, 8 a.m. to 5 p.m.
How can we help you?
Do you have a question about our products, your installation, or your account? Write to us, and our team will direct you to the right resource.